Our interactive online case tracking service which provides you with: Key milestone updates; the ability to view key documents immediately and contact your case handler at the click of a button.
The TCS Transactional Department handles a wide ranging mixture of residential conveyancing matters and within our department we have 30 highly skilled and dedicated staff who do all they can to ensure the customer journey throughout any transaction is as smooth as possible.
Within our Transactional Department, we have two managers; Dean Carruthers and Hayley Hellon. Dean and Hayley are longstanding members of TCS and between them have dedicated over 18 year’s service to the firm. They both have an enthusiastic outlook on conveyancing and are unwavering in their commitment to provide client’s with a great service at a competitive price.
The department consists of 5 Senior Case Handlers, 12 Case Handlers and 13 Assistants. All members of the department play their part to put our client’s needs first, ensuring that we progress our cases with both high levels of due diligence, communication and speed.
TCS is focused on providing a technology based conveyancing service. Our office is free from paper and files with all of our cases progressed solely through a bespoke conveyancing case management system. Because of this, TCS can accept client correspondence via email, provide client’s with electronic copies of all correspondence, supply clients with online case tracking and also deliver communication to clients via text message. We find that having a 21st century approach to conveyancing speeds up the overall process and provides our clients with a better service more in tune with their busy modern lives.
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We obtain and check the registered title deeds from Land Registry electronically. We send you your initial documents including; Property Information Form and Fixtures and Fittings form for you to complete and return.
We issue draft contracts to the Buyers solicitor along with supporting property information forms/documents.
Buyers solicitors raise any enquires they may have about the property or the legal title. We answer enquiries and ensure Buyers solicitor is satisfied with responses.
We discuss completion dates with the Buyers solicitor, agree them with you and obtain final redemption statements if necessary. We exchange contracts for the agreed completion date.
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We receive the draft contracts and supporting property information paperwork from the vendor’s solicitor.
We review all paperwork received and report to you. We will then send you your initial documentation to complete. We will then raise enquiries, send off requests for all necessary property searches and if necessary review and report on your mortgage offer.
Replies to enquiries, signed paperwork and the property searches arrive. The case handler will review all incoming items onto our file and have the file signed off by a senior member of the department.
We discuss completion dates with you, agree them with the vendor’s solicitor and request your mortgage for the completion date. We ask then you send over the contractual deposit and we exchange contracts with your authority for the agreed completion date.
Once again that you for all the hard work by the whole team there. I have appreciated working with you for the Remortgages of my properties.Anonymous, Essex
I am emailing to say a big ‘Thank you’ for all your help with our files. Whenever an issue arises you are always happy to help and somehow magically the issue gets resolved. Again thank you and keep up the good work.Anonymous, Connells, Hampshire
I just wanted to say thank you for all your help over the last couple of years and that Monday will be my last day here. I will send an email to all the gang on Monday to say thanks as well.Anonymous, Connells, Hampshire
I would just like to say thank you for your help and I would also like to thank Hannah Simm. I’m very grateful for all the work being done on this and you are amazing people.Mr. Toma, London
Thank you much for your splendid, hard work.Mrs. Chartan, Wokingham
Total Conveyancing Services is regulated and licensed by the Council for Licensed Conveyancers as an Alternative Business Structure (ABS) number L.504474/1 under the provisions of the Legal Services Act 2007. The Managing Director and Head of Finance & Administration is Robert Hastie. The Conveyancing Director, Head of Legal Practice and Authorised Person is Hayley Hellon. Sian Pickett is a Qualified Director.
Total Conveyancing Services is a trading name of LMS Direct Conveyancing Ltd. Registered in England & Wales No 05774507. Registered office: Bickerton House, Lloyd Drive, Cheshire Oaks Business Park, CH65 9HQ. A list of the Directors is available upon request or for inspection at our Registered Office. VAT Registration Number: 787 4526 79. Telephone calls maybe recorded for monitoring and training purposes.
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