TCS
lms TrackMyCase

Our interactive online case tracking service which provides you with: Key milestone updates; the ability to view key documents immediately and contact your case handler at the click of a button.

Our Office

TCS operates from modern, purpose-built offices within the Cheshire Oaks Business Park. Bickerton House is within walking distance of the Cheshire Oaks Outlet Village and near to one of the largest Marks & Spencer retail stores in Europe.

BICKERTON HOUSE

TCS  is located a short taxi ride from either Ellesmere Port or Chester railway stations, 5 minutes from Junction 10 of the M56 motorway, and 30 minutes from Liverpool Airport.  See Map on the Contact Us page. You are more than welcome to visit us at our offices but we ask that you contact us first to make an appointment.

Bickerton House comprises two floors of open-plan desking for staff, a boardroom, a small meeting room, canteen area and a large training suite. It more than houses the 80-plus staff currently employed by TCS.

Operating hours: We are open Monday – Friday 08:00 – 18:00. The Office is closed on a Saturday and Sunday. However, clients introduced to us by either Connells or Burchell Edwards Estate Agents have a dedicated phone number for weekends. Learn more…

Technology

TCS works in a paperless office environment through the help of ‘state-of-the-art’ scanning and electronic communications equipment.

Each case handler has a direct telephone line and email address. We communicate with clients using various means such as by letter, email, website, SMS text messaging and so on.

TCS combines traditional values with the best of modern technology to provide all our clients with a friendly and efficient service. We have a bespoke case management system and our recent move to the cloud with a hosted desktop solution from Converge TS is a logical and innovative step forward, ensuring we have a robust and reliable infrastructure underpinning our service to clients.

Testimonials

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